Standard Products:
These will usually be dispatched within two working days of ordering and are typically delivered within two to three days (this may be longer if you are in a remote area).
Made to order products:
These will normally be dispatched within three weeks of placing an order. This includes production time of approximately two weeks but this can vary depending on your order. The delivery time is normally within one week of being collected from us.
If you purchase a media wall bundle or multiple products it is possible that multiple deliveries may arrive as certain products are dispatched from different warehouses.
All of our TV units and TV panels are made to order.
Booking installers:
We always recommend waiting until your products have arrived and you’ve confirmed that everything is correct before booking an installer.
Returns:
Returns are accepted for standard products; however, we do not accept returns for made-to-order items, as these are manufactured specifically to your requirements. All returns must be sent back in their original packaging. Refunds will be processed within three working days of the returned items being received and checked. Courier fees may vary depending on the product and quantity being returned.
If you have any questions regarding delivery, please contact us via email at: sales@visionspaces.co.uk